Refund Policy

• You ask within 14 days of the date you purchased.
• You've marked fewer than 15 of the 60 lessons complete. Your course dashboard shows how many lessons you've completed.

Refunds outside these limits aren't available, except where applicable law requires otherwise.

Email support@chartedmoney.com from the address you enrolled with and tell us you'd like a refund. You don't need to give a reason. We'll confirm within 2 business days.

We issue the refund to your original payment method, and your access to the course ends when the refund is issued. Your bank or card issuer usually shows the refund within 5 to 10 business days.

If you paid with a pay-over-time option at checkout, the refund goes to that provider. It cancels your remaining payments and returns what you've already paid under its own terms.

If you don't recognize a charge from Charted Money or think you've been charged incorrectly, email support@chartedmoney.com with the date and amount. We reply within 2 business daysand will correct any error we find.

Please contact us before disputing a charge with your bank or payment provider. Most questions are resolved quickly by email. If a payment is disputed or reversed, we may pause access to the course while the matter is resolved, as described in our Terms of Service.

Charted Money is operated by 1612484 B.C. LTD., 600 - 555 Burrard St, Vancouver, BC V7X 1M8, Canada. Email support@chartedmoney.com. We reply within 2 business days.